Shipping policy
Shipping Policy — 92aura.com
All orders ship from our facility in New York, United States.
Order cut-off time: 2:00 PM EST (Eastern Standard Time / UTC-5) (Monday – Friday) — Orders placed after this time will be processed the following business day.
Order Processing
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Orders are processed within [1–3 business days] (excluding weekends and holidays)
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A tracking number is emailed once your order ships
Shipping Methods, Costs & Delivery Times
| Product Type | Shipping Method | Delivery Time | Cost |
| Parts & accessories | Standard | [3–7 business days] | Free |
| Push mowers | Standard carrier | [3–7 business days] | Free |
| Riding mowers & zero-turns | Freight (curbside) | [5–10 business days] | Free |
Service Areas
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🇺🇸 Domestic: We ship to all 50 US states
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🌍 International: We ship to Canada, United Kingdom, European Union, and Australia — customs duties and taxes are the customer's responsibility
Freight Delivery Terms
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Curbside delivery only; the carrier will call to schedule delivery
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Someone must be present to sign for freight deliveries
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Inspect items before signing; note any damage on the delivery receipt
Order Tracking
Tracking links are emailed upon shipment. Allow 24–48 hours for tracking to activate.
Delays
We are not liable for carrier delays, weather, or incorrect addresses entered at checkout.
📧 contact@92aura.com | 📞 +1 (212) 944-8491