Shipping policy

Shipping Policy — 92aura.com

All orders ship from our facility in New York, United States.

Order cut-off time: 2:00 PM EST (Eastern Standard Time / UTC-5) (Monday – Friday) — Orders placed after this time will be processed the following business day.

Order Processing

  • Orders are processed within [1–3 business days] (excluding weekends and holidays)

  • A tracking number is emailed once your order ships

Shipping Methods, Costs & Delivery Times

Product Type Shipping Method Delivery Time Cost
Parts & accessories Standard [3–7 business days] Free
Push mowers Standard carrier [3–7 business days] Free
Riding mowers & zero-turns Freight (curbside) [5–10 business days] Free

Service Areas

  • 🇺🇸 Domestic: We ship to all 50 US states

  • 🌍 International: We ship to Canada, United Kingdom, European Union, and Australia — customs duties and taxes are the customer's responsibility

Freight Delivery Terms

  • Curbside delivery only; the carrier will call to schedule delivery

  • Someone must be present to sign for freight deliveries

  • Inspect items before signing; note any damage on the delivery receipt

Order Tracking

Tracking links are emailed upon shipment. Allow 24–48 hours for tracking to activate.

Delays

We are not liable for carrier delays, weather, or incorrect addresses entered at checkout.

📧 contact@92aura.com | 📞 +1 (212) 944-8491